Privacy Policy

Altadena Cookie Co. · Effective date: August 31, 2026

Altadena Cookie Co. respects your privacy. This policy explains what information we collect on this website, how we use it, and the choices you have. By using the site, you agree to this policy.

1. Information you give us

We collect the information you choose to give us, such as when you:

• Fill out a contact form or a custom-order request (for example your name, email, phone number, and the details of your request).
• Sign up for our newsletter (your email address, and your name if you provide it).
• Register or pay for a class, party, or event.
• Place an order for pickup or, when available, shipping.

2. Information collected automatically

When you visit the site, some information is collected automatically through our website host and analytics tools, such as your device type, browser, general location, pages you view, and how you arrived at the site. This is collected through cookies and similar technologies, described below.

3. How we use your information

• Respond to your messages and custom-order requests.
• Process and fulfill your orders and class or event registrations.
• Send the newsletter you signed up for.
• Understand how the site is used so we can improve it.
• Keep the site secure and operating properly.

4. How we share your information

We share information only with the service providers that help us run the site and our business, and only as needed. These include:

• Weebly, our website host, which operates the site and its forms.
• Square, which processes payments and online orders.

Each of these providers has its own privacy practices. We may also share information if required by law or to protect our rights, our customers, or the public.

We do not sell your personal information.

5. Cookies and analytics

This site uses cookies and similar technologies to keep the site working, remember your preferences, and measure traffic through analytics. You can control cookies through your browser settings. Turning cookies off may affect how some parts of the site work.

Do Not Track: Some browsers can send a “Do Not Track” signal. There is not yet a common industry standard for how sites respond to these signals, and at this time our site does not respond to Do Not Track signals.

6. Email marketing

If you sign up for our newsletter, we will send you updates about new flavors, classes, and events. Every marketing email includes a way to unsubscribe. When you unsubscribe, we will stop sending marketing emails to that address. We may still send you messages about an order or a registration you made.

7. Children’s privacy

This site is intended for a general audience and is not directed at children under 13, and we do not knowingly collect personal information from children under 13. Registrations and purchases, including for our kids’ classes, should be completed by a parent or guardian. If you believe a child under 13 has given us personal information, please contact us and we will delete it.

8. Data retention and security

We keep the information we collect only as long as we need it for the purposes described here or as required by law. We take reasonable steps to protect your information, but no website or method of transmission is completely secure, and we cannot promise absolute security.

9. California residents

We want you to be able to reach us with any privacy question. If you would like to know what personal information we have about you, ask us to correct it, or ask us to delete it, contact us using the information below and we will respond as required by applicable law. We do not sell your personal information.

10. Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version here and change the effective date at the top. Please check back so you know how we handle your information.

11. Contact us